This privacy policy sets out how Ramada Plaza Doha uses and protects any
information that you give Ramada Plaza Doha when you use this website.
The term “ Ramada Plaza Doha” or “us” or “we” refers to the owner of the website
whose registered office is Ghanem Al Thani Holdings w.L.L., P.O. Box 5139 Doha,
Qatar. The term “you” refers to the user or viewer of our website.
We are committed to ensuring that your privacy is protected. Should we ask you
to provide certain information by which you can be identified when using this
website you can be assured that it will only be used in accordance with this
privacy statement.
We may change this policy from time to time by updating this page and such
modification shall be effective immediately upon posting of the modified privacy
policy on this website. You should check this page from time to time to ensure
that you are happy with any changes.
POLICY SUMMARY
We respect the privacy of our users, and do not collect information from you
without your knowledge. In order to understand your needs, provide you with a
better service or to process your requests, we need to collect certain
information. We will not release your registration, personalisation and usage
data to outside organisations. We may however use information collected for
market analysis and we may provide aggregate statistics to reputable third party
vendors. We will not include any information that will personally identify any
individual to any third party.
You acknowledge and agree that we may, from time to time, access your account
and other parts of the service as necessary to identify, investigate or resolve
technical problems or to respond to service complaints.
If you choose to personalise this website, you are responsible for maintaining
the confidentiality of your account and password and for restricting access to
your computer, and you agree to accept responsibility for all activities that
occur under your account or password. We reserve the right to refuse service,
terminate accounts, or remove or edit content at our sole discretion.
Please use Internet E-Mail only to send us non-confidential notes. Do not
include confidential personal or private information. For your protection, our
responses will not include any confidential information. Please do not use
Internet E-Mail to send us transaction instructions. Customers who choose to
send Internet E-Mail messages to us that contain confidential, private or
personal information do so entirely at their own risk.
WHAT INFORMATION DO WE COLLECT?
We may collect the following information: Your name and job title, your contact
information including email address, demographic information such as post code,
preferences and interests and other information relevant to customer surveys
and/or offers. If you are making a reservation, we also require your credit card
number and its expiry date.
WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We require this information to understand your needs and provide you with a
better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special
offers or other information which we think you may find interesting using
the email address which you have provided.
- From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your
interests.
COOKIES
A cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This
helps us analyse data about web page traffic and improve our website in
order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us
to monitor which pages you find useful and which you do not. A cookie in no
way gives us access to your computer or any information about you, other
than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. This may prevent you from taking full advantage of
the website.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of
interest easily. However, once you have used these links to leave our site,
you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are
not governed by this privacy statement. You should exercise caution and look
at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal
information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the
box that you can click to indicate that you do not want the information to
be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by writing
to or emailing us at [webmaster’s email address].
LEGAL TERMS AND CONDITIONS
Your use of Our Site indicates your agreement to this policy and your
agreement to be bound by our legal terms and conditions.
WHAT INFORMATION IS SECURE AND WHAT ISN'T?
We always take the utmost care to ensure that the data we obtain from you is
not used in a way that you may be unaware of or not agreeable to. For
example, due to the personal nature of the information you give when making
a reservation, the reservation system is secure, such that your credit card
number is protected.
However, there are a few special cases worth noting when you are
contemplating giving personal information to us. It is important to note
that any e-mail communication to and from our site is not secure. This is a
risk inherent in the use of e-mail. Please be aware of this when requesting
information or sending forms to us by e-mail (for example from the “Contact
Us” section of the site). We recommend that you do not include any
confidential information when using the e-mail forms on the site (for
example do not provide credit card numbers here). For your protection, our
e-mail responses to you will not include any confidential information.
CONCLUSION
Your privacy concerns are important to us. We hope this privacy policy has
been helpful to you. If you have questions regarding this privacy policy or
if you believe that any information we are holding on you is incorrect or
incomplete, please email us at [webmaster@ramadaplazadoha.com].
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